Information We Collect

We collect information that you provide directly to us when you:

• Create an account

• Add songs to your collection

• Designate guardians

• Process payments

• Contact our support team

  
  

This information may include:

• Your name, email address, and profile information

• Song titles, artists, versions, and URLs

• Guardian names, email addresses, and relationships

• Payment information (processed securely through our payment provider)

  
  

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Send you technical notices, updates, security alerts, and support messages

• Respond to your comments, questions, and requests

• Facilitate communication between you and your designated guardians

• Verify guardian identities when requested

• Protect against harmful conduct and investigate suspicious or illegal activity

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With your consent

• With your designated guardians (only when properly authenticated)

• With service providers who need access to perform services on our behalf (payment processors, email service providers, etc.)

• To comply with legal obligations

• To protect our rights, privacy, safety, or property

  
  

Guardian Access Protocol

When a guardian requests access to your song collection:

1. They must provide the access key assigned to you

2. We verify their identity against your designated guardian information

3. They must provide documentation of the circumstances (coma, dementia, or passing)

4. Only after verification do we grant access to your song collection

   
   

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your information as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information of a child under 18, we will delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

support@swansongs.example.com
Swan Songs
123 Memory Lane
Suite 456
Musicville, MS 12345